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PlayLive! Casino Review
PlayLive Casino will be remembered in Pennsylvania as a prominent online casino before moving into the brick-and-mortar arena. The online casino has plenty of bonuses, promotions, and various gaming titles for PA players of all tastes and wallet sizes. Find out how you can enjoy the three-package welcoming bonus, which comes with 25 free spins to get you started.
PlayLive Licensing, Safety and Trustworthiness
PlayLive online casino is licensed and regulated by the Pennsylvania Gaming Control Board. This regulatory body ensures all online, and land-based, casinos offer all users a fair and secure gaming experience.
The provider uses Random Number Generators (RNGs) so the outcome of every casino game is randomized, giving every player an equal chance of winning.
PA players using PlayLive casino are guaranteed the safety and security of their funds and data. The casino has a detailed privacy policy that protects its users. The online casino has been developed by GAN, which is a top iGaming developer in the industry.
At the bottom part of each webpage, you’ll find quick links to the terms and conditions, privacy policy, FAQ, and responsible gambling.
Our verdict: Safety, fair play, and security are guaranteed
PlayLive is considered safe with fair gameplay for players because the Pennsylvania Gaming Control Board licenses it. In addition to that, the online casino uses random number generation technology so that every casino game has a random account. The detailed privacy policy shows how users’ data and information are protected from unauthorized users.
The casino is licensed and committed to protecting your information and data from outside eyes as detailed in their privacy policies. You can trust that the games are fair and any issues will be dealt with by the casino’s customer support. Rating 4.4/5.
How I tested PlayLive Casino
In our review, we looked at PlayLive Casino’s design and layout. We carefully analyzed the welcoming bonus offered to new players and compared them with other bonuses by online casinos.
The registration process is one of the essential parts of any online casino, and we didn’t forget to look at the speed and steps needed to open an account with PlayLive.
After opening an account, we looked at the accepted methods for depositing funds. Are there any deposit limits and requirements for depositing to an account? We then analyzed the games and software providers offered by PlayLive Casino.
After exploring the gaming catalog, we picked a few slot games and played for real money. We didn’t make any wins but enjoyed the free spins offered in the welcome bonus. We also paid attention to the player experience and available withdrawal methods. Finally, we looked at the customer support team, their availability, and how helpful they are to players.
Welcome Offers and Promos – Grab a Bonus at PlayLive
The welcoming bonus offers a 125% bonus match on the first deposit. The minimum deposit is $30, with the bonus capping at $625 when you deposit $500 or more. Players are also eligible to win 25 free spins as part of the welcome package. The wagering requirement of the welcome bonus is 10x. Free spins come with a 20x wagering requirement.
The bonus is valid for seven days; after that, any winnings from the welcome bonus will be automatically removed. After claiming the bonus, players have 30 days to fulfill the wagering requirements of the bonus. You must also opt-in to take advantage of the welcome offer.
Promotions and Tournaments
When it was launched, PlayLive casino focused on creating plenty of promotions to attract new players. PlayLive customized most of the promotions to meet the needs of slot enthusiasts, offering them bonus cash depending on the amount wagered on a specific online slot.
Some of the most common promotions include:
Credit Card Wipeout
Wipe Out Your Holiday Credit Card Debt! Start earning entries to the Credit Card Wipeout drawings at Live! Casino & Hotel Philadelphia and Live! Casino Pittsburgh for your chance to win free play and CASH prizes! Live!
Rewards members can earn entries for every 50 tier credits earned on PlayLive! between January 1 and January 27.
100% Deposit Match up to $250
Deposit $50 or more, and you will receive a 100% Deposit Match Bonus worth up to $250! Your reward can be used on any online casino games excluding Live Dealer titles.
VIP Program
To take part in the VIP program, you have to enrol in the Live! Rewards Club. Each time you wager at PlayLive casino, you are awarded points. The Live! Rewards Club is made up of six levels, with the highest being Chairman. Below is a breakdown of the Live! Rewards Club levels and points on offer:
- Classic
- Gold – minimum points 25,000
- Platinum – minimum points 100,000
- Black Card – minimum points 500,000
- Jade Card – minimum points 1,000,000
- Chairman Club – minimum point 2,000,000
The highest level awards lucrative bonuses like special offers, discounts, while allowing players to exchange points for cash and comps at casinos and hotels. You can accumulate points playing both online PlayLive casino and Live! Retail casinos, allowing you to earn more rewards and climb the VIP ladder faster.
Our verdict: PlayLive three-piece welcoming package
The online casino has plenty of attractive bonuses for new and existing players. The welcoming bonus is one of the best in the market. It even gets better by the casino offering bonuses and promotions specific to the online game a player is playing. The loyalty program provides impressive prizes and offers as one moves up the tiers.
The welcome package, rotating promotions and the loyalty program are all good incentive for players to join and stay with the casino. Rating 4.5/5
Register a new account with PlayLive
The minimum age for opening a PlayLive Pennsylvania account is 21 years old. Follow the below steps to open an account successfully.
- Click the “Sign Up” button on the official PlayLive website.
- You will be asked to input your details (email address, date of birth, username, password, security questions, and answers).
- You will then be prompted to enter more personal details (first name, last name, physical address, mobile phone number, and the last four digits present on your social security number)
- Finally, you need to agree to the terms and conditions of the PlayLive online casino.
- You are set to make your first deposit and start playing your preferred online casino game.
Our verdict: A straightforward process when opening an account
The signing-up process of PlayLive casino is very direct. The online ensures all new players provide all the information as stated by the Pennsylvania gambling regulators. The method also ensures player security and integrity of the online casino. Rating 4.4/5.
Playlive Payment Methods
| Payment method | Type | Average deposit time | Average withdrawal time |
|---|---|---|---|
| e-wallet | Play+ account | Instant | 1-3 days |
| e-check | ACH bank transfer | Instant | 1-3 days |
Our verdict: Limited payment methods
Compared to other casinos PlayLive has a limited number of payment methods. Play+ and e-check are the only forms of depositing and withdrawing funds. You must pick a payment method that is convenient for both depositing and withdrawing funds as they must remain the same as far as possible.
PlayLive is relatively new to the online casino game and this means that there are only two payment methods. It is a little disappointing but not a deal-breaker. Rating 4.4/5.
Games you can play at Playlive
Currently, PlayLive has a limited selection in its gaming catalog. The preliminary offerings of the online casino are decent enough to keep gambling enthusiasts engaged. The platform has focused on premium and trendy casino games.
The slot selection comprises 120 online slot titles from top developers like NetEnt, IGT, GAN, and Evolution. Many online slots found on the web version of PlayLive casino are available on the mobile app. The slots have impressive features, bonuses, and free spins. Some of the popular slots include:
- Gordon Ramsay Hell’s Kitchen
- Wolf Run
- Divine Fortune
- Crazy Wizard
- Dark King: Forbideen Riches
- Action Jack
- Jumanji
- Starburst
Table games include variations of:
Video poker is also limited with only three poker titles, Jacks or Better, Deuces Wild, and Game King. PlayLive, like most online casinos in Pennsylvania, lacks a live casino option. It also lacks game shows.
PlayLive! also hosts an excellent selection of live casino table games. You’ll find:
- Ultimate Texas Hold’em
- Infinite Blackjack
- Roulette
- Blackjack
- Lightning Roulette
- Slingshot Auto Roulette
Game Providers
PlayLive has four game providers: NetEnt, IGT, GAN, and Evolution. They have supplied PlayLive casino with over 100 high-quality and premium games ranging from progressive jackpots, slots, baccarat to roulette, blackjack, and video poker. The game provides’ list is expected to grow and hence increase the number of casino games.
Our Verdict: Limited selection of around 100 games
PlayLive is a new online casino, hence its limited gaming title selection. Nevertheless, the casino has made sure the games available to the players are premium and trendy. The online casino is working hard to increase both the number of game providers and online casino games. Rating 4.5/5.
Time to collect your winnings? Here’s what you need to know
Players have two options when withdrawing funds: Play+ card and eCheck. Making a withdrawal is very simple. Navigate to the PlayLive official website and click on the banking menu. Click on the “‘Withdrawal’ icon. Then select one of PlayLive’s acceptable withdrawal options and input the amount you want to withdraw. Finally, click submit. Withdrawals take a few days to be processed and approved.
Our Verdict: Playlive’s withdrawal time needs improvement
PlayLive needs to improve on the withdrawal options and withdrawal time. Players have to wait for a few days for their withdrawal requests to be processed and approved.
Customer Support
| Contact | Average answer time | |
|---|---|---|
| [email protected] | 24-48 hours | |
| phone | Not available | — |
| live chat | Available between 10 a.m. and 3 a.m. EST | 5-10 min. |
There are several options for reaching the customer support team. The homepage footer is also very resourceful, and it has links to the following pages:
- Contact Us
- FAQ
- Responsible Gaming
- Terms and Conditions
- Privacy Policy
Live Agent provides the live chat feature of the PlayLive casino.
Our verdict: PlayLive Casino excels in customer support
Customer support methods are very useful despite the lack of a phone option. The live chat has knowledgeable agents who will be able to handle any questions players have. The online casino homepage has plenty of resources, including the FAQ where players can get more help without calling or getting in touch with the customer support team.
The live chat function is quick and very helpful. We don’t think you will miss the phone option. Rating 4.4/5.
Responsible Gambling
Players can use the following options to practice responsible gambling at PlayLive casino:
- Deposit Limit
- Maximum Bet Limit
- Close Account
- Time Out
- Self-Exclusion
- Time Limit
- Wager Limit
With self-exclusion, a player is banned from all the casinos in Pennsylvania or the state where they live.
Our verdict: PlayLive offers multiple RG tools
PlayLive is very resourceful and helpful for players who might be suffering from gambling problems. The tools are equally distributed at different gaming stages; hence easy to help a player practice responsible gambling.
The site has a comprehensive list of Responsible Gambling tools. The casino approaches it with respect and the assistance offered seems like it would be effective. Rating 4.6/5.
Conclusion
PlayLive casino entered the market with plenty of offers and bonuses for players. The online casino started on the right track by offering a lucrative welcome package, plenty of slot games, and a mobile app. The gaming catalog is being updated, and new game providers and gaming titles are being added to meet the ever-growing number of players. Overall rating 4.4/5.
